Shipping Policy
Ordering Processing
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All orders are processed once full payment has been received.
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Please allow 4 - 7 business days for order preparation before dispatch.
Shipping Partners
PAM partners with trusted courier services, including Pudo and The Courier Guy, to ensure safe and reliable delivery of your orders.
Shipping Costs
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Shipping fees are calculated at checkout and are based on the weight and delivery method of your order.
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Costs are kept as low as possible while ensuring your package is securely and efficiently delivered.
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Delivery options include locker-to-locker and locker-to-door, with final pricing shown before you confirm payment.
Delivery Times
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Estimated delivery times within South Africa range from 2 - 7 business days, depending on location and courier availability.
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Remote or outlying areas may take longer.
International Shipping
At this stage, PAM ships within South Africa only. International shipping may be considered in future.
Tracking Your Order
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Once your order has been dispatched, you will receive a tracking number via email or SMS.
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This allows you to follow your parcel's journey until it reaches your door or chosen locker.
Important Notes
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PAM is not responsible for delays caused by the courier company, public holidays, or unforeseen circumstances beyond our control.
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If a parcel is lost or damaged in transit, PAM will assist in resolving the matter with the courier.